Your privacy and security is important to us. This Policy sets out how we will treat any personal information we obtain from you and it is intended to help you understand how we deal with it and how you may remove it. By providing your personal information to us, you agree that we may collect and use the personal information you provide in the ways described in this Policy. If you do not agree with the terms of this Policy after signing up you can ask for your details to be removed by emailing us at [email protected].
We will use your personal information only for the purposes set out below.
Please note that we may need to update this Policy from time to time to reflect changes in the law. We recommend that you check this page regularly to ensure that you have read the most recent version and that you are happy with any changes.
This Policy was last revised on: 13th July 2023.
1. INFORMATION WE MAY COLLECT FROM YOU
1.1 It is your choice to provide us with personal information. We may provide you with the option to select whether you would like to receive information from us or from trusted third parties by opting in or out of receiving promotional offers. In some circumstances, you will not have the option to opt out, for example, when we are administering a transaction requested by you, or if we are satisfying a legal requirement.
1.2 Ways in which you may be providing us with personal information include, for example,
1.2.1 registering on our Site;
1.2.2 registering to receive our Newsletter;
1.2.3 contacting us with an enquiry;
1.2.4 making a booking or reservation;
1.2.5 forwarding an item to another email address;
1.2.6 purchasing a product;
1.2.7 purchasing merchandise;
1.2.8 completing a survey which contains your personal information;
1.2.9 entering a competition; and/or
1.2.10 reporting a problem.
1.3 The information we will collect from you includes but is not limited to data concerning traffic on our Site, location data, weblogs and other communication data, (whether this is required for our billing purposes or otherwise) and the resources that you access.
1.4 By providing any personal information to us, you fully understand and clearly consent to the transfer, collection and processing of such personal information. Such transfer, collection and processing will comply with the terms of this Policy.
2. WHERE WE STORE YOUR PERSONAL DATA
2.1 All information you provide to us is stored on our secure servers.
2.2 Any payment transactions will be encrypted using SSL technology. Where we have given you, or where you have chosen, a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share this password with anyone.
2.3 The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA, who work for us or for one of our suppliers. By submitting your personal information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.
2.4 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.
3. USES MADE OF THE INFORMATION BY US
3.1 We may use personal information collected from you to provide specific services that you request and to provide additional services that may be of interest. We may use your personal information in the following ways:
3.1.1 Ease of Use - To ensure that content from our site is presented in the most effective manner for you and for your computer.
3.1.2 Transactional Purposes - To carry out our obligations arising from any contracts entered into between you and us, to respond to your queries and requests and to maintain your accounts and manage transactions, such as credit card payments for any products or services that you order.
3.1.3 Communication - To notify you about changes to our service.
3.1.4 Provision of Information - To assess your eligibility, and if eligible, provide you with information.
3.1.5 Marketing Communications and Analysis - To communicate with you about our products and services and for our own internal marketing analysis, for example, to measure the amount of traffic to our Site.
3.2 We will retain your data for an infinite period unless you ask us to unsubscribe you.
4. USES MADE OF THE INFORMATION BY THIRD PARTIES
4.1 We may also use your data or permit selected third parties or other businesses within our Group (which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006) to use your data, to provide you with data about goods and services which may be of interest to you, and we or they may contact you about these by post or e-mail.
4.2 If you are an existing customer, we will only contact you by email with information about goods and services similar to those which were the subject of a previous sale to you.
4.3 If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you be electronic means only if you have consented to this.
4.4 If you wish to unsubscribe to your data being used by third parties please email us at [email protected] or write to us at Ronnie Scotts, 47 Frith Street, London W1D 4HT.
4.5 Please note that we will not, under any circumstances, sell your personal information to anyone else.
4.6 Any information or statistics relating to our business that we disclose to others will not identify you personally. We may, for example, perform statistical analyses of the behaviour of the users of our Site in order to measure interest in the various areas of our site and to inform advertisers how many consumers have "clicked" on their advertising banners. This information, and any other general information about our users that we share with advertisers and other partners, will not contain personal information about you.
5. LINKS TO OTHER WEBSITES
5.1 This Policy only covers this Site. If you follow a link from this Site to another website, you must refer to and read the privacy statement on that other website which you visit. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
6. WE MAY DISCLOSE YOUR PERSONAL INFORMATION:
6.1 To third parties to whom you have provided your consent in order that they will be able to prepare or send any communications to you, or to assist us in connection with any of our administrative or business functions, (including, but not limited to delivery, marketing and advertising and credit card and data processing) or in the provision of any of our products to you
6.2 In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer.
6.3 If Bourne Capital Group, or substantially all of its assets, are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
7. INTERACTIVE AREAS OF OUR SITE/ BLOGS
7.1 Information that you post via social networking (including but not limited to Facebook, Twitter, Instagram and YouTube) is generally accessible to, and may be collected by, others and may result in unwelcome communications. For your own safety and security, you should not provide information about yourself on the aforementioned areas of our Site or via social networking.
7.2 If you disclose any information via social networking, we do not accept any responsibility or liability for any breach of privacy, loss, damage, effect on your reputation or otherwise whatsoever.
8. YOUR RIGHTS
8.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you, before collecting your data, if we intend to use your data for such purposes or if we intend to disclose your data to any third party for such purposes. You can exercise your right at any time to prevent such processing by emailing us at [email protected]. You can also contact us at Ronnie Scotts Club, 47 Frith Street, London W1D 4HT – 020 7439 0747.
9. ACCESS TO INFORMATION
9.1 The Acts give you the right to access information we hold about you. Any access request will be subject to a fee of £10 to meet our costs in providing you with such information. If you would like a copy of this information, please write to us at the address below.
10.1 Questions, comments and requests regarding this Policy are welcomed and should be addressed to [email protected] or to The Managing Director, Ronnie Scotts Club, London W1D 4HT.
11. If you wish to complain about the use of your data or any aspect of our data management you can contact the Information Commissioners Office, website https://ico.org.uk/